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Your Rights and Our Obligations at linettogel

This page sets out the legal terms that govern your account with us — what we collect, how we use it, and what you can do about it.

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linettogel Your Rights and Our Obligations at linettogel
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply account security and data handling practices consistently across all registered accounts. Here is what that looks like in practice — from cookies to account deletion requests.

Cookies and Session Data

We use session cookies to keep you logged in and functional cookies to remember your wallet preference — DANA, OVO, or GoPay. No cross-site advertising cookies are placed without your consent.

Account Security Practices

Your account is protected by OTP verification on login. We do not store your wallet PIN or e-wallet credentials — those stay in your banking app at all times.

Data Retention and Deletion

You can request deletion of your account data by contacting support. We action deletion requests within the period required by applicable law after verifying your account identity.

Who to Contact for Data Rights

To access, correct, or port your personal data, raise a request through live chat or email with your account ID. We confirm receipt and respond within the timeframe local law sets.

POLICY CONTACT PATHS

Reach Us on Legal or Account Questions

If you have a question about your rights, want to request a copy of your data, or need to report a concern under these terms, our account support team handles policy-related queries directly. You do not need to go through a legal department — write to us through the channels below and we will route your request to the right place.

Team online

Live Chat

Open the chat widget from any page on linettogel to reach account support. Policy and data queries are escalated within the same session where possible.

Email Support

Send your written request to our support address listed in the account help section. Include your registered account ID so we can locate your records quickly.

Account Help Centre

The help centre at linettogel covers data access requests, account closure steps, and how to dispute a transaction linked to your DANA, OVO, or GoPay wallet.

Common Questions About Your Legal Rights Here

These are the questions we get most often about account terms, data rights, and policy at linettogel. If yours is not here, live chat is the fastest path to an answer.

We collect your registration details, device identifiers, session activity, and transaction references linked to your chosen wallet — DANA, OVO, or GoPay. We do not collect your wallet PIN or banking credentials.

Yes. Send a data access request through live chat or email with your registered account ID. We will confirm receipt and deliver your data within the timeframe required under applicable local law.

Transaction records linked to DANA, OVO, and GoPay activity are kept for the minimum period required by financial compliance obligations. Profile data is deleted after that window closes.

We do not sell your data. Payment processor references are shared only with the wallet provider handling your specific transaction — nothing beyond what is needed to process that payment.

Contact support via live chat or the email address in our help centre. Include your account ID. We verify your identity first, then action the deletion within the legally required response period.

Your access and the terms that apply depend on local law and the eligible regions we serve. Check availability for your region before registering. We make no claim that access is lawful in all jurisdictions.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.